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REFUND AND CANCELLATION POLICIES IN CASE OF A DEFECTIVE/WRONGLY SENT PRODUCT:
Please complain to us within 72 hours of receiving the product with a picture of the received products clearly showing the defect and product code & packaging alongside to claim refunds from our shipping partners. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you are shipping the product to us, we will bear the shipping cost in the form of a credit note of the amount of shipping cost.
The product should be in the same state as received, along with tags and in original packing In case the product is damaged, then Give us a clear description of the damage-broken, cracked, missing, etc.
Select reason for cancellations:
(1) Wrong address selected.
(2) Expected delivery time is too long
(3) Product price has reduced
(4) Product not required anymore
(5) ordered by mistake
(6) incorrect product size/ colour/type ordered
(7) wrong contact number entered (8) Other